What's my loan balance? Customer Support July 15, 2018 12:26 Updated Follow Please use the Current Balance button on our website and fill in the form to receive a current balance by email. Related articles My Account How many payments do I have left? I want to finalise my loan. I need some extra money. Can I top up my loan or redraw? Change my direct debit to the next day. Comments 0 comments Article is closed for comments.