Possible solutions if you are having troubles completing the bank link:
- You may already be logged into your internet banking on another machine - Log out and try the link again.
- You may be using incorrect log in details - Try connecting to your own online banking and use the same log in details there to confirm that these are the correct log in details.
- If you are still having issues and you are using a mobile device you should try using a computer instead.
- If all of these solutions don't work, create a ticket